Last Updated 12/25/2023
1. Information We Collect
We collect the following types of information when you use our Services:
A. Personal Information
- First and last name
- Email address
- Phone number
- Physical address (for verification purposes)
B. Organization Information
- Company name
- Names and titles of directors
- Address of operation
- Other necessary information to determine eligibility
C. Device and System Information
- Device name
- Local IP address
- User accounts logging in and out of connected systems
- Policies applied to devices
- Basic log about the service agent application
- Endpoints of registered devices
- Device friendly names
- Device IP addresses (local and private)
- Windows version
- Device serial numbers
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our Services
- To verify your identity and eligibility to use our Services
- To communicate with you about updates to your account or to improve your service experience
- To manage devices on the platform and protect our Services
- To comply with legal requests and protect our systems
3. Data Privacy and Storage
A. Data Storage and Security
- We implement reasonable security measures to protect your information, including data encryption and secure server facilities.
- Data is stored in compliance with industry standards and regulations.
B. Use of Device Information
- Combinetic accesses device information (like endpoints, IP addresses, Windows version, and serial numbers) strictly for the purpose of providing and improving the Services.
- This information will only be used for investigative purposes or with the assistance of law enforcement when necessary.
4. How We Share Your Information
We may share your information with third parties only in the following circumstances:
- With your consent
- To comply with legal requests or protect our systems
- At your request, and with the same level of privileges as the organization owner
5. International Data Transfers
Our Services are currently only available to users in the United States and Canada. If you are a resident of the European Union or have moved to the European Union after initially registering in the United States or Canada, you are responsible for notifying us at [email protected] with proof of residency. GDPR requests must be emailed directly to the same address with the necessary proof of residency.
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Non-Collection of Certain Data
Combinetic respects the privacy of end-users and does not collect or store any information regarding personal end-user interactions with their devices, such as files, browsing history, or similar activities. If such information is inadvertently transmitted to our system, it will be subject to regular review and purging schedules to ensure it is not stored. Consequently, this type of personal information is never shared or used for any purpose.
9. Contact Us
Mile Five Inc.
2375 Tecumseh Rd. W.
Suite 1 (#1024)
Windsor, ON, CA
Email: [email protected]